Invoplex
Invoplex

Privacy Policy

Who We Are

Invoplex is owned and operated by Zack Viljoen, located in South Africa.

I do not sell or share your personal data to any third-parties.

Invoplex (“Invoplex”, “we”, “us”, or “our”) is a cloud-based platform that helps small businesses, freelancers, and solopreneurs manage quotes, invoices, clients, payments, and related admin tasks.

By using Invoplex, you agree to our Terms and Conditions and acknowledge that use of the platform is at your own risk. Invoplex is not liable for losses, damages, or data errors. If you spot a calculation issue, please contact us so we can investigate. We only process your data entered.

What This Privacy Policy Covers

This policy explains how we collect, use, store, and protect your personal data when you:

  • Use the Invoplex app
  • Visit our website
  • Create an account
  • Subscribe to a paid plan
  • Contact us for support

This includes personal data such as your name, email, account information, and service usage data.

What This Privacy Policy Does Not Cover

Invoplex allows you to store information about your own clients, including:

  • Their names and contact details
  • Invoices and quotes
  • Payment records
  • Notes and business information

In such cases:

  • You are the Data Controller
  • Invoplex is the Data Processor

We only process your client data based on your instructions and solely for the purpose of providing the Invoplex service.

Your clients must contact you, not Invoplex, for privacy-related requests concerning their data.

Personal Data We Collect

Information You Provide

  • Name, email, and login details
  • Business profile information
  • Subscription and billing details (handled through Lemon Squeezy)
  • Support messages and feedback
  • Company information used for quote and invoice templates
  • Data entered into your account settings (e.g., taxes, invoice numbering)

Data Collected Automatically

  • IP address, device information, operating system
  • Browser type and interaction data
  • Logs, performance metrics, and diagnostic information
  • Usage activity within Invoplex (feature access, timestamps, navigation patterns)

Data From Third-Party Services

Invoplex uses trusted third-party tools:

Supabase

  • Database storage (quotes, invoices, clients, user settings)
  • Authentication (logins, passwords, sessions)
  • File storage for any uploaded assets

Lemon Squeezy

  • Payment processing and subscription upgrades
  • Billing history and invoicing for paid plans

Vercel

  • Hosting of the Invoplex web application
  • Logging for performance and error tracking

html2pdf

  • Generating PDF versions of quotes, invoices, and documents
  • No sensitive personal data is intentionally shared beyond what is required to generate your PDFs

We may also use analytics, logging, or email tools to help operate Invoplex.

Invoplex does not store sensitive personal information such as health, racial, biometric, or political data.

How We Use Your Personal Data

To Provide the Invoplex Service

  • Create and manage your account
  • Authenticate your login
  • Store and process your quotes, invoices, clients, and payments
  • Generate PDFs of your documents
  • Process subscription payments via Lemon Squeezy
  • Sync your data securely with Supabase

To Communicate With You

  • Service-related notifications
  • Billing or subscription emails
  • Support responses
  • Important system updates or downtime notices

To Improve Invoplex

  • Analyse usage to improve features
  • Monitor performance and fix bugs
  • Develop new tools and enhancements

To Maintain Security

  • Detect suspicious activity
  • Prevent unauthorized access
  • Protect system integrity

To Comply With Legal Obligations

  • Accounting, audits, regulatory compliance
  • Handling lawful requests from authorities

Cookies and Tracking Technologies

Invoplex uses cookies and similar technologies to:

  • Keep you logged in
  • Improve performance
  • Analyse app usage
  • Enhance user experience

You may disable cookies, but certain features may not function properly.

How We Share Your Personal Data

We may share data with:

Essential Service Providers

Including Supabase, Lemon Squeezy, Vercel, analytics providers, and email systems—only as necessary to operate the platform.

Legal Compliance

If required by law, court order, or regulatory authority.

Business Transfers

If Invoplex is sold, merged, or acquired.

With Your Consent

We do not sell or share your personal data for third-party marketing.

Data Retention

We retain your personal data for as long as:

  • Your account is active, or
  • It is legally required for tax, audit, or regulatory purposes

When you request account deletion:

  • We will permanently delete your personal data, including your quotes, invoices, clients, and stored files, except where law requires retention.

Security

We use strong technical and organisational measures to protect your data, including:

  • Encrypted storage and communication (HTTPS, SSL/TLS)
  • Access control and authentication safeguards
  • Regular monitoring and backups
  • Secure hosting on Vercel and Supabase infrastructure

No internet service is 100% risk-free, but we work continually to protect your information.

International Data Transfers

Your data may be processed in multiple countries where our service providers are located.
When data is transferred internationally, we use:

  • Standard Contractual Clauses (SCCs), where applicable
  • GDPR-compliant processor agreements
  • Secure hosting and encryption standards

Your Rights

Depending on your region, you may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Export your data
  • Restrict or object to processing
  • Withdraw consent for marketing

To exercise any of these rights, email us at [your support email].

We will delete your account and data upon request.

Disclaimer: Use at Your Own Risk

Invoplex is provided “as-is” and while we take care to ensure accuracy and reliability:

  • Users use the service at their own discretion and risk
  • Invoplex is not liable for losses, damages, errors, or data issues arising from use of the platform
  • If you believe there is an issue with calculations (e.g., totals, taxes, currency conversions), please contact us immediately so we can investigate and correct it if needed

This disclaimer applies to the fullest extent permitted by law.

Changes to This Policy

We may update this privacy policy occasionally.
If changes are significant, we will notify you via email or through the app.

How to Contact Us

For privacy questions, concerns, or data deletion requests, contact:

Email: zack@kairaweb.com
Website: https://invoplex.com/contact